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HearingLoss.com Certified logo
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Get the Best Hearing Care Through Proven Best Practices

At Family Hearing, we believe great hearing care should never be guesswork. That’s why we follow evidence-based best practices designed to deliver accurate testing, precise hearing aid programming, and long-term support.

The American Academy of Audiology (AAA) outlines key clinical protocols that help hearing care providers improve outcomes — and we’re proud to bring those standards to every patient we serve.

Why Best Practices Matter

Best practices help ensure your hearing care is:

  • Accurate (so recommendations match your true needs)
  • Personalized (so solutions fit your lifestyle)
  • Verifiable (so results are confirmed with objective measures)
  • Supported long-term (so you keep hearing your best over time)

4 Ways Best Practices Improve Hearing Outcomes

1) Assessment & Goal Setting

Your care begins with a complete evaluation, including an interview, ear exam, hearing testing, and a needs assessment to guide the right next steps.

2) Evidence-Based Treatment & Technology

Your recommendation is based on your hearing ability and lifestyle. We verify performance using test box measurements and Real Ear Measurement testing for accurate programming.

3) Orientation, Counseling & Follow-Up

We’ll help you feel confident using your hearing aids with hands-on support, clear expectations, and follow-up care like adjustments and routine clean and checks.

4) Measuring Results & Ensuring Satisfaction

We measure outcomes to make sure your hearing aids continue working well in real life — and we’re committed to helping you get the results you came in for.

Certified Care That Puts You First

Family Hearing is proud to be:
✅ HearingLoss.com® Certified
✅ HearingUp approved

These recognitions reflect our commitment to high standards in both clinical care and patient experience — including advanced testing, accurate fittings, and ongoing support.

Meet Our Certified Team

Following best practices is our specialty — so your hearing care experience is top notch.

Your Local HearingLoss.com-Certified and HearingUp-approved Providers

Georgianna Hearne, Au.D., CCC-A

American Board of Audiology Certified, Doctor of Audiology, Clinical Director
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Paige Andrade, Au.D., CCC-A, CH-TM

Doctor of Audiology
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Brittany Howard, Au.D.

Doctor of Audiology
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Ready to Experience Hearing Care Best Practices?

Book your visit today and discover the difference expert care can make.

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How We Elevate Your Hearing Care

You can count on us to go above and beyond in delivering patient-centered care. That’s the promise of HearingLoss.com certification.

  • Verified Best Practices: Adhering to best practices ensures precise diagnostics, treatments rooted in objective measures, and seamless, supportive care.
  • Empowered Hearing Health: We believe hearing health care experiences should be better, so you and your loved ones get ample time and resources to make informed decisions.
  • A Personalized Plan: Your evidence-backed treatment plan is tailored to your unique needs, now and at every stage of your hearing journey.

HearingLoss.com certification reflects our constant drive to go the extra mile — experience the difference today!

 

Meet Our Team

Book Your Appointment

Dr. Cliff Olson, AuD, is a nationally recognized audiologist who shares HearingLoss.com’s commitment to raising the standard of care through best practices — a mission we’re proud to carry forward at Family Hearing.

“Very prompt and professional help in fitting my new hearing aids. Good experience from start to finish. But, issues eventually appeared with the hearing aids and they have now been entirely replaced. Great that Family Hearing stands firmly behind their hearing aids! Now, back up and hearing well.😎”

— Kurt Lonsway

How Does Our Certification Benefit You and Your Loved One?

HearingLoss.com worked with expert audiologists to establish two critical categories for certification: clinical best practices and patient best practices.

Clinical Best Practices

Certified practices follow rigorous standards to ensure precise and effective hearing care:

  • Patient consultations, hearing examinations, and hearing aid fittings are thoroughly evaluated for quality and effectiveness.
  • Real-ear measurements and test box assessments are integral components to ensure accurate hearing aid programming.
  • Annual evaluations are encouraged to monitor and address changes in patients’ hearing health proactively.

Patient Best Practices

The patient experience is at the heart of HearingLoss.com’s certification

  • From the first visit to ongoing care, certified practices prioritize a seamless, supportive experience for patients.
  • Certified providers empower patients to make informed decisions about their hearing health through an optimized, patient-focused care process.

A doctor discussing items on a clipboard with a patient

 

As a HearingLoss.com-Certified practice, we adhere to a comprehensive set of policies and procedures that uphold the highest standards of care. Choosing a HearingLoss.com-Certified provider ensures your care is grounded in expertise, backed by science, and tailored to meet your unique needs.

 

Our commitment to following clinical and patient best practices reflects our dedication to a healthy community, exceptional care, and your long-term hearing health and wellness.

 

Discover the difference today by scheduling an appointment with us!

 

Book Your Visit

Frequently Asked Questions

How are HearingLoss.com-Certified practices different?
Clinics certified by HearingLoss.com follow audiological best practices set forth by the American Academy of Audiology to help you hear your best while also providing an exceptional patient experience. More than simply excelling at what they do, these practices put in the time and work to prove it. This unique certification guarantees you, the valued patient, will receive the utmost expertise in addressing your hearing needs.
What can I expect from a HearingLoss.com-Certified Practice?
You can expect adherence to best practices, a commitment to achieving the highest standards of hearing care, and unwavering dedication to supporting your wellness for life. This means it’s about more than simply selling hearing devices. It’s about following evidence-based hearing loss treatment protocols, ensuring ongoing follow-up as your hearing needs change, and providing a personal touch.
How are HearingLoss.com-Certified practices different?
HearingLoss.com certification includes alignment with clinical best practices (per American Academy of Audiology guidelines) and patient best practices. Clinical best practices center on protocols that help ensure accurate diagnoses and effective treatment. Patient best practices involve the way you’re treated and communicated with over the course of your care to help ensure your utmost satisfaction and empowered/informed decision-making.
What is the HearingUp Network?
The HearingUp Network is a trusted group of providers personally vetted and approved by Dr. Cliff Olson, AuD, for their commitment to delivering care that follows the highest clinical standards. These professionals use advanced testing, precise hearing aid fittings, and ongoing support to ensure patients achieve the best possible outcomes.
What does it mean to be HearingLoss.com Certified and HearingUp approved?
It means we have been recognized for delivering the highest standards in hearing care. As a HearingLoss.com-Certified provider, we follow strict clinical best practices outlined by the American Academy of Audiology and are committed to patient-centered car offering everything from advanced testing to ongoing support. As a HearingUp-approved provider, we’ve also been personally vetted by Dr. Cliff Olson, AuD, for our dedication to clinical excellence.