HearingLoss.com Certified logo
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HearingLoss.com Certified logo
HearingUp white logo



Another Way Family Hearing Puts You First

We’re proud to be both HearingLoss.com® Certified and HearingUp approved – two nationally recognized distinctions that reflect our commitment to the highest standards in clinical and patient care.

These programs recognize providers who go above and beyond by delivering comprehensive evaluations, personalized treatment plans, and long-term support. They also demonstrate our adherence to rigorous clinical protocols, including advanced testing methods recommended by the American Academy of Audiology (AAA).

Together, these recognitions mean your hearing care is grounded in proven best practices, centered around your needs, and designed to help you hear, and live, your best.

 

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Your Local HearingLoss.com-Certified and HearingUp-approved Providers

Georgianna Hearne, Au.D., CCC-A

Doctor of Audiology, Clinical Director
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Paige Andrade, Au.D., CCC-A, FAAA, CH-TM

Doctor of Audiology
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Brittany Howard, Au.D., FAAA

Doctor of Audiology
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How We Elevate Your Hearing Care

You can count on us to go above and beyond in delivering patient-centered care. That’s the promise of HearingLoss.com certification.

  • Verified Best Practices: Adhering to best practices ensures precise diagnostics, treatments rooted in objective measures, and seamless, supportive care.
  • Empowered Hearing Health: We believe hearing health care experiences should be better, so you and your loved ones get ample time and resources to make informed decisions.
  • A Personalized Plan: Your evidence-backed treatment plan is tailored to your unique needs, now and at every stage of your hearing journey.

HearingLoss.com certification reflects our constant drive to go the extra mile — experience the difference today!

 

Meet Our Team

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Dr. Cliff Olson, AuD, is a nationally recognized audiologist who shares HearingLoss.com’s commitment to raising the standard of care through best practices — a mission we’re proud to carry forward at Family Hearing.

“Very prompt and professional help in fitting my new hearing aids. Good experience from start to finish. But, issues eventually appeared with the hearing aids and they have now been entirely replaced. Great that Family Hearing stands firmly behind their hearing aids! Now, back up and hearing well.😎”

— Kurt Lonsway

How Does Our Certification Benefit You and Your Loved One?

HearingLoss.com worked with expert audiologists to establish two critical categories for certification: clinical best practices and patient best practices.

Clinical Best Practices

Certified practices follow rigorous standards to ensure precise and effective hearing care:

  • Patient consultations, hearing examinations, and hearing aid fittings are thoroughly evaluated for quality and effectiveness.
  • Real-ear measurements and test box assessments are integral components to ensure accurate hearing aid programming.
  • Annual evaluations are encouraged to monitor and address changes in patients’ hearing health proactively.

Patient Best Practices

The patient experience is at the heart of HearingLoss.com’s certification

  • From the first visit to ongoing care, certified practices prioritize a seamless, supportive experience for patients.
  • Certified providers empower patients to make informed decisions about their hearing health through an optimized, patient-focused care process.

A doctor discussing items on a clipboard with a patient

 

As a HearingLoss.com-Certified practice, we adhere to a comprehensive set of policies and procedures that uphold the highest standards of care. Choosing a HearingLoss.com-Certified provider ensures your care is grounded in expertise, backed by science, and tailored to meet your unique needs.

 

Our commitment to following clinical and patient best practices reflects our dedication to a healthy community, exceptional care, and your long-term hearing health and wellness.

 

Discover the difference today by scheduling an appointment with us!

 

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Frequently Asked Questions

How are HearingLoss.com-Certified practices different?
Clinics certified by HearingLoss.com follow audiological best practices set forth by the American Academy of Audiology to help you hear your best while also providing an exceptional patient experience. More than simply excelling at what they do, these practices put in the time and work to prove it. This unique certification guarantees you, the valued patient, will receive the utmost expertise in addressing your hearing needs.
What can I expect from a HearingLoss.com-Certified Practice?
You can expect adherence to best practices, a commitment to achieving the highest standards of hearing care, and unwavering dedication to supporting your wellness for life. This means it’s about more than simply selling hearing devices. It’s about following evidence-based hearing loss treatment protocols, ensuring ongoing follow-up as your hearing needs change, and providing a personal touch.
How are HearingLoss.com-Certified practices different?
HearingLoss.com certification includes alignment with clinical best practices (per American Academy of Audiology guidelines) and patient best practices. Clinical best practices center on protocols that help ensure accurate diagnoses and effective treatment. Patient best practices involve the way you’re treated and communicated with over the course of your care to help ensure your utmost satisfaction and empowered/informed decision-making.
What is the HearingUp Network?
The HearingUp Network is a trusted group of providers personally vetted and approved by Dr. Cliff Olson, AuD, for their commitment to delivering care that follows the highest clinical standards. These professionals use advanced testing, precise hearing aid fittings, and ongoing support to ensure patients achieve the best possible outcomes.
What does it mean to be HearingLoss.com Certified and HearingUp approved?
It means we have been recognized for delivering the highest standards in hearing care. As a HearingLoss.com-Certified provider, we follow strict clinical best practices outlined by the American Academy of Audiology and are committed to patient-centered car offering everything from advanced testing to ongoing support. As a HearingUp-approved provider, we’ve also been personally vetted by Dr. Cliff Olson, AuD, for our dedication to clinical excellence.